Privacy Policy

At Simpson Marine, we’re committed to protecting and respecting your privacy. This Policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure. We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes.

Who are we?

Welcome to Simpson Marine, a family run business established in Newhaven in the early 1980's by Russell Simpson and now run by Aran and Christian Simpson..

How do we collect information from you?

We obtain information about you when you contact us about our services, or make a purchase.

What type of information is collected from you?

The personal information we collect will include your name, address, email address, telephone number(s), and details of your boat, engine(s) and any electronic equipment that you have purchased from us or that we maintain for you. We will have a record of your vessel insurance if you use our boat storage facility.

How is your information used?

We may use your information to:
• process orders that you have submitted;
• to carry out our obligations arising from any contracts entered into between you and us;
• deal with any warranty claims;
• provide you with storage a storage facility for your vessel;

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

• We will never sell or rent your information to third parties.
• We will never share your information with third parties for marketing purposes.
• Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to effect a repair on your vessel). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and the General Data Protection Regulations require them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties for them to use for their own  purposes, unless we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
• We may transfer your personal information to a third party if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our company or other customers.

How you can access and update your information

The accuracy of your information is important to us, and we have a legal responsibility to keep it up to date.

• If you are a customer and you change your email address, or any of the other information we hold is inaccurate or out of date, please contact us so we can update your information. 

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely.

• We do not retain any sensitive information such as credit or debit card details. When you are on a secure page, a lock icon will appear in your browser window – our website can only be accessed via a secure internet connection.
• Non-sensitive details (your email address etc) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.
• Once we receive your information, we make our best effort to ensure its security on our systems.

Profiling

We do not analyse your personal information to create a profile of your interests and preferences, nor do we use automated profiling systems.

We do not aggregate personal information when it is available from external sources.

Use of 'cookies'

Like many other websites, our website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your computer hard drive to allow that website to recognise you when you visit again. They collect anonymised statistical data about your browsing actions and patterns, but do not collect any user-specific information or identify you as an individual. This helps us to improve our website and deliver a better, more personalised service. It is possible to switch off cookies by altering your browser preferences. For more information on how to switch off cookies on your computer, visit your browser provider's website. Turning cookies off may result in a loss of functionality when using our website.

Links to other websites

Our website may contain links to websites run by other organisations, including websites run by individual NCI stations. This privacy policy applies only to the Simpson Marine website at www.simpson-marine.co.uk‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website. In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy. If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Requesting a copy of your information

If you wish to request a copy of the information we hold about you, please write to us at Simpson Marine, West Quay, Newhaven.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in October 2018